Penggayaan APA
Tjiptono , Fandy. (2000).
Prinsip - Prinsip Total Quality Service .
yogyakarta:
Andi Yogyakarta.
Chicago Style
Tjiptono , Fandy.
Prinsip - Prinsip Total Quality Service.
yogyakarta:
Andi Yogyakarta,
2000.
Text.
MLA Style
Tjiptono , Fandy.
Prinsip - Prinsip Total Quality Service.
yogyakarta:
Andi Yogyakarta,
2000.
Text.
Turabian Style
Tjiptono , Fandy.
Prinsip - Prinsip Total Quality Service.
yogyakarta:
Andi Yogyakarta,
2000.
Print.